Efiniti's PMO, Planning, Design, Provisioning, and Field Services teams worked together to deliver a seamless end-to-end network service that exceeded the client's expectations. The PMO ensured that all safety protocols were followed, reporting was timely and accurate, escalations were handled efficiently, and delivery targets were met.
The Planning team developed a comprehensive network plan that identified the necessary upgrades and objectives required to support a sustainable and robust network. This plan was shared with the Design team, who developed detailed designs for fibre, microwave, core, and access networks, providing feedback to the Planning team on any upgrades required.
Once the plans and designs were finalised, the Provisioning team took over and were responsible for network provisioning across all network topologies. This included testing, resolution, integration, monitoring, mapping, trials, and auditing of all network elements. The Field Services team then executed the plans on the ground. They were responsible for installs, testing, commissioning, upgrades, trials, troubleshooting, recoveries, fibre patching, splicing, cabling, and site surveys, working efficiently to minimise downtime and ensure that the network was up and running as quickly as possible.
The close coordination between these teams was crucial in ensuring the success of the project. The Planning team's plans were executed precisely by the Design and Provisioning teams, while the Field Services team ensured that everything was implemented correctly on the ground. The PMO oversaw the entire project, ensuring that everyone was on the same page, and all aspects of the project were completed within the agreed timelines. Overall, the seamless coordination and collaboration between these teams resulted in the successful rollout of the network service, which exceeded the client's expectations.